Delivery

 

We understand that nobody wants to wait around for delivery and so fast dispatch is our top priority.

***FREE DELIVERY IN THE UK FOR ALL OF NOVEMBER AND DECEMBER 2019***

All items (except customised items - see below) are dispatched within 24 working hours and for most items we use Royal Mail Second Class postage which is our standard option. Your order should arrive in 2-3 working days. Normally, you'll need to sign for your delivery. Standard postage is £2.90 per order, regardless of the amount ordered. Orders over £30 are posted free of charge.

We may, at our discretion, upgrade deliveries and use a courier for larger orders.

Orders made over the weekend or on a bank holiday will be processed on the next working day.

Occasionally, and if a very large order quantity is placed, we may need to cut the items to order in which case, we'll let you know. 

Because we have no control over the postal system, please allow 7 days for delivery.

Christmas Orders
Christmas name baubles are made to order and take about a week to be delivered depending on the workload on our workshop. The last date for ordering Christmas products is 15th December.

Custom Orders
Custom orders are made in priority of order received and can take between 2 and 14 days to make and dispatch depending on the level of orders in our workshop. We'll always let you know if there will be a delay.

Overseas / International Customers
Please contact us for a postage quotation

Waiting for your delivery?
If your delivery has not arrived within 7 days from the point of ordering then please contact us.